Customer Testimonials

Below are some choice quotes of just a few clients that have used AS Catering Supplies to source their commercial equipment, spares, parts and accessories. We look forward to being able to add you to this list in the near future.

We've been using AS Catering Supplies regularly for several years now. I've always found them extremely friendly and helpful, in fact they've almost become our 4th emergency service for technical advice, parts diagrams and the supply of a vast array of spares and replacement parts that we constantly require to keep all of the equipment around our group of five restaurants, operating. Highly recommended supplier!

Gary Bennet, Operations Director Coq d'Or Restaurant Co. Ltd / Langan's Restaurants

Really professional service, thank you.

Francis Collings, Bodmin, Cornwall

Very efficient, extremely helpful - a pleasure to talk to.

Linda Grant The Archer Arms, Launceston, Cornwall

Thank you for your help & efficient service.

H R Nelson & Son

We have just returned from Honduras where we were able to fit the gas control valves, knobs and burner which you supplied us last year, at the orphanage there.

They all fitted well and the staff were very pleased. Just to say thank you again. God bless You.

Finca de los Ninos

A quick appreciation note to say how impressed I was with your assistance and service in the due matter below. From the 1st enquiry through to the follow up calls and delivery it was a very professional, effecient and mind easing.

Well done to the team and thank you very much. We will be using you again in the future.

With regards,

Aqua Food & Mood www.aqua-food-mood.co.uk

Having tried several commercial catering parts suppliers, I must commend A.S. Catering for their excellent and fast service. Special thanks to Amy as our A.S. Catering contact person. She is a great professional and a very friendly person.

Thanks to all.

Ray Mizzi Assistant Engineering - Procurements Hilton Malta

To all who were in contact reference this order (Jenny, Jamie and another young lady who rang to check that I knew about the lead time).

Many Thanks.

Not only a very professional service but pleasant too. The 3-4 month lead time was clearly pessimistic as the goods arrived yesterday pm. The great news was, that having identified the part from a rather fuzzy pdf, it was the correct part and fits perfectly.

Many thanks again for your help and for the regular update communications.

Regards
cc. Dave - as team leader, you should be very happy with your staff's efficient handling of, let's face it, just a "small domestic" enquiry

Ian Black Three Chimneys Swaffham

Thank you so much for your help on Friday in tracing the parcel with a spare part for the church cooker.

It was delivered just after 6pm on Friday by a UPS employee who lived round the corner from me.

Our gas fitter installed it on Friday evening.

This means that we can go ahead with our Christmas Alpha meal on Tuesday, our Christmas dinner for the 80 volunteers who serve in our children's and youth ministry on Wednesday and for the 'thank you' meal for 20+ volunteers who work with 180 teenagers every Friday evening.

As you can see we had so much at risk if this spare part had not arrived and I am so grateful to you and your staff for all your efforts to ensure it arrived.

Wishing you a Happy Christmas!

Pauline Griffiths Locks Heath Free Church

I feel that I must write to commend you on the excellent and speedy service I have recently enjoyed. You have been a great help on the phone and coped with my part number errors and order alterations, cheerfully and without comment.
It is rare these days to deal with a company so much in tune with its customers.
May I wish you every success, so richly deserved and so honestly earned.
Many thanks,

Ted Stenton Telemaster E H Stenton, Electrical Services, Barnsley

Just a quick note to say thank you for your efforts yesterday. Indeed, thank you to your team

As ever, we tried to get the most out of the old part with some makeshift servicing until it became unusable but thanks for your efficiency yesterday – you called back as promised (twice) – we have a fully functional oven today.

I shall recommend AS Catering and use you again as my first port of call, as I have in the past

It’s a pleasure to do business with people who know what they’re doing

As promised, the part arrived this morning and the oven is now running perfectly

Adrian Domenico Bowe and Co.

I would just like to say that Sam who dealt with my enquiry was brilliant. He was pleasant, he was efficient, he phoned back when he said he would, he was knowledgeable and the whole transaction went very smoothly.

Customer service is a thing which is being lost these days as staff hide behind the veil of the internet, but to contact ascatering today was a pleasure.

Well done Sam and thank you.

Stevie Bircham Windmill

Having tried several commercial catering parts suppliers to obtain an Elframo part, I finally approached A.S. Catering Supplies, (The problem - I didn't have the machine model number as the rating plate was missing). Whilst it seemed I had a better chance of finding a "snowball in hell" from other suppliers, A.S Catering dealt with this enquiry in a professional, friendly and courteous manner and within a week of my request the part was supplied and on my desk ready to be fitted.

Being a service engineer on a remote, tourist heavy Scottish Island I rely heavily on mainland suppliers and will have no hesitation in making A.S. Catering my first port of call for any commercial spares requirements in the future.

Martin Smith Electrical

I would like to thank Dave and all his staff for the excellent service given over the past couple of weeks.

When you are starting in business and have problems it is nice to get good professional advice from firms like yours.

Locomotion No 1

We first started using AS Catering in July 2009 after coming across them in a Google search, we were very happy with their friendly staff and fast response to any questions we had. We quickly started using them on a regular basis and to this day continue to do so. They have a large list of manufacturers and have never failed to supply us with a part.

Rory Doyle, AutoCad Engineer Quipman Ireland Limited

Could I firstly say a huge thank you to the very patient sales staff you have answering your telephones, your advice and help have been so much appreciated during the search for spares for the kitchen catering equipment.

Delivery of the goods was extremely prompt, (arrived this morning). Must say I am very impressed with your service from start to finish.... Thank You.

It's so lovely in this day and age of computers, to have such a friendly professional service at the end of the telephone, especially when speaking to a woman who has no idea whatsoever what it is she wants to order!! You have the patience of a saint!!

The other thing I really rate about your company/service was the ease I found your telephone number… it seems these days of the internet people don't want to advertise a number on web sites and when you have a query it is the most frustrating thing in the world.

Thanks again.

Annette Task Force Paint Ball - Cardiff

How impressed I was with the professionalism of your team, who in turn sorted out our problem very quickly.

Would recommend you every time.

Margaret Brough Director Food and Company

Thank you Amy C for making my job easier. It is always a joy to deal with you and AS Catering in general.

Kristine Siksna Aspect Maintenance Services Ltd.

Could not have been more helpful in finding right parts. Amy talked me through finding model and serial numbers over the phone and then went out of her way to make sure I had all the right part numbers.

Thank you very much.

Alan Haswell Westgate Baptist Church

I ordered a timer for my Rowlett toaster, which arrived (in Australia) faster than expected over the busy Christmas period. However, when I installed it according to the supplier instructions it kept tripping the circuit. Amy was super helpful and prompt in going back and forth to Rowlett to diagnose the problem, and sending through the correct wiring diagram when Rowlett identified the issue. The toaster is back in operation, and I’m a happy customer.

Kylie Shanahan

Brilliant company to work with. I ordered spare parts for my Smeg oven and one part was correct the second wasn't. When I spoke to the Company they were very apologetic and onto getting me the correct part. straightaway. So nice to deal with an honest trustworthy company. I will def use them again. Wholly recommend working with them.

Thea Meijer